BSMART Coaching

Melonya Johnson

Buffalo, New York, United States of America
14+ yr(s) Coaching Experience
20+ yr(s) Work Experience


BSMART Coaching Your Development Partner

Consultancy, Diversity, Equity & Inclusion Coaching, Emotional Intelligence Coaching, Executive Coaching, Facilitation, Leadership Coaching

BSMART Coaching launched its practice in 2009 primarily working with entrepreneurs . Over the years, our services have expanded. 

BSMART Coaching works with small to mid-size companies providing assessments, coaching, intercultural competency development,  training, thought leadership and, change management solutions. Whether your need is on an individual contributor level, manager/leadership level or an organization-wide culture change  initiative, BSMART Coaching is your partner.

Coaching Credentials

  • Certified Prosci Change Management Practitioner 
  • Qualified Administrator Intercultural Development Inventory
  • Certified Professional Coach
  • Certified Coach Social + Emotional Intelligence 
  • Qualified DiSC Assessment Administrator
  • Awarded lifetime membership into Beta Gamma Sigma (National Honor Society) for superior academic performance.   
  • Leadership Buffalo graduate   
  • United Way Board of Governance Project alumna
  • NYS Certified Woman and Minority Owned Business

My Focus Areas include
Culture, Leadership, Managing People, Personal Effectiveness, Team

I have worked with clients at the following levels
C Suite, Director, Leader, Emerging Leader, Team Manager, Manager

My clients work in departments such as
Administration, Human Resources, Learning & Development, Operations

My clients work in the following industries
Automotive, Banking, Education / Academia, Government, Health Care, Insurance, Manufacturing, Not for Profit

My Clients

‘Melonya is a calming, insightful presence. She came to our organization at a time of challenge and disunity. As a facilitator, she helped to bring together our program coordinators as a team and to challenge us in our role as supervisors. She was very observant of our needs and was flexible with her agenda to make sure that our present concerns were addressed. She helped us to stay grounded and offered tangible relevant action steps toward constructive problem-solving. SHE IS AN EXCELLENT FACILITATOR AND A GREAT RESOURCE FOR NAVIGATING ORGANIZATIONAL CHANGE AND GROWTH. Hers is a valuable outside perspective worth investing in!'
 Stephanie Lipnicki, Executive Director Jericho Road Ministries

“Melonya began working at a time when we really needed help to implement our Strategic Plan. Our group is diverse and Melonya was ABLE TO IMPLEMENT A PROCESS THAT BOTH RESPECTED THE INDIVIDUAL DIFFERENCES OF OUR TEAM MEMBERS AND HONORED THE GOALS of the group. Especially impressive was Melonya’s thorough follow-up work.  She always delivered on time to capture the work of the group and provided us with a detailed record of our efforts. Melonya’s skills as a facilitator were important to us and we are grateful for her input.  She continues to check in with us periodically to see how we are doing.  We feel well coached and quite supported.”

Susan Block, Executive Director Child Care Resource Network

"Going through the process as a client of BSMART Coaching was the SMARTest thing I did, both personally and professionally. My coach, MELONYA JOHNSON UNCOVERED VALUABLE AREAS FOR IMPROVEMENT, provided concrete tools to exploit today and provided knowledge from me to reflect and refer back on when I stray off course from time to time. I highly recommend BSMART Coaching. You won't regret it."

Kristen Wood, President Sport Nation


  • B.A. Psychology
  • M.S. Professional Leadership

Professional Experience

Melonya Johnson is the president of BSMART Coaching which provides leadership training, inclusion and change management strategies in addition to executive coaching for individuals and groups for both non-profit, for-profit organizations and schools. 
I have worked in diverse industries and held positions in sales, employment, business development, training, and consultant. I have held the position of Vice President of Operations and Compliance for a $30+ million Western New York not-for-profit. I have served on a number of boards and is a Leadership Buffalo graduate.  
I bring more than twenty years of study in personal and motivational development to her talent development experience. I am passionate about helping organizations create a work environment that is psychologically safe, inspires productivity, loyalty and, innovation. BSMART Coaching’s vision is to lead a movement that creates best places to work- everywhere! 

Interested in booking a session or learning more?

Exploratory Session (FREE)

PQ (Mental Fitness for Well-being and Performance) Individuals and Teams

Team Coaching Program